Daimler Mobility realigns areas of responsibility within its Board of Management

Daimler Mobility is continuing to systematically forge ahead with the digital transformation of its financial services business.

Among other things, Daimler Mobility will combine the global responsibility for the financing and leasing operations in a new executive division, Operations & Digital Solutions, effective April 1, 2020.

The new division will also encompass the responsibility for the digital processes and systems in all regions and markets. On the basis of a more uniform product range, this will enable the company to implement processes and systems much faster in the future in all countries and on a global scale. This will especially help simplify the interaction with financing and leasing customers via digital services and further increase the efficiency and productivity of Daimler Mobility in all areas.

“We want to achieve profitable growth with our three core activities: financial services, fleet management and digital mobility solutions. To do so, we have to systematically digitalize our business processes in order to become more efficient and enable our customers to quickly and easily transact financing and leasing business with us via digital channels,” said Franz Reiner, Chairman of the Board of Management of Daimler Mobility AG.

As a result, the executive division headed by Jörg Lamparter, 49, currently referred to as Digital & Mobility Solutions, will be reorganised effective April 1, 2020. In the future, the new Operations & Digital Solutions division will globally consolidate the responsibility for the products, business processes and business systems in the financing and leasing business. In the future, the new division will also manage the operations units of the individual markets as well as the digital solution centers, which are responsible for scalable IT solutions.

“Many of our processes have already been digitalised throughout our markets. In the future, we want to enable our customers to conclude and administer their financing and leasing contracts completely online. The reorganisation will align our structures and systems with these requirements around the world. As a result, the responsibility for handling our business operations along the entire process chain will be put into one pair of hands. Not only will this make us significantly more productive, it will also enable us to forge ahead considerably more efficiently and quickly with digitalization,” added Reiner.

The responsibility for managing the holdings in the area of digital mobility services, which was previously borne by Jörg Lamparter, will be taken over on April 1, 2020, by Stephan Unger, 52, member of the Board of Management of Daimler Mobility AG, Finance, Controlling and Risk Management. Digital mobility solutions is one of the main pillars of Daimler Mobility's strategy. The focus is here on our 50% stake in the YOUR NOW joint ventures, which are operated in cooperation with the BMW Group. Since their foundation in February 2019, the YOUR NOW joint ventures have substantially increased the number of registered customers to over 90 million for their ride-hailing, carsharing, parking and electricity charging services, as well as for multimodal platforms.

At the same time, Daimler Mobility is further expanding its premium ride-hailing activities via its holding in the chauffeur services provider Blacklane and its Chinese joint venture with the Geely Technology Group, StarRides.

Yvonne Rosslenbroich, 51, who is already responsible for the Africa and Asia-Pacific Region, will also assume responsibility for the Chinese market, effective April 1, 2020. This consolidation will enable us to reduce the complexity of managing these regions and ensure that the regional portfolios are equitably distributed within the Board of Management. In the future, this region will be responsible for the business in 12 markets and for a portfolio that currently amounts to a total of €36 billion ($38.88 billion).

Franz Reiner, 52, will directly manage the Global Sales & Marketing and Customer Experience units, beginning on April 1, 2020. At a time when customer expectations and requirements are developing faster than ever before, the colleagues at Daimler Mobility are focusing their activities on offering their customers the right services so they can quickly and easily conclude leasing, financing, and insurance contracts with the subsidiaries of Daimler Mobility.

“The realignment of the areas of responsibility within the Board of Management chaired by Franz Reiner will make Daimler Mobility even more customer-focused, agile and efficient,” states Harald Wilhelm, member of the Board of Management of Daimler AG, responsible for Finance and Controlling as well as the division Daimler Mobility, Chairman of the Supervisory Board of Daimler Mobility AG.

The responsibility for the divisions Americas, Europe, and Human Resources will be unaffected by the changes.