FCA introduces digital insurance and IoT services for connected-car customers

Generali Country Italia, Fiat Chrysler Automobiles Italy and FCA Bank have strengthened their strategic and commercial partnership in Italy and the main European markets with the presentation of their new digital IoT (Internet of things) services for connected-car customers.

The new offer will be ready by the end of the year.

The meeting was attended by Marco Sesana, Country Manager and CEO of Generali Italia and Global Business Lines, Pietro Gorlier, FCA Chief Operating Officer for the EMEA region and Global Head of Mopar, Giacomo Carelli, Chief Executive Officer and General Manager of FCA Bank Group, and Francesco Bardelli, CEO of Generali Jeniot and Chief Business Transformation Officer of Generali Italia, who signed the agreements implementing the strategic and commercial partnership and also presented the new services.

The partnership will be extended to the insurance plans for the cars of the Leasys's fleet (a FCA Bank Group company specialised in short, medium and long term rental and peer-to-peer car sharing). Moreover, it will also include the distribution of car insurance policies by FCA Bank at the FCA dealer network, not only for connected cars, but also for all other types of cars.

A new initiative has also been launched for development throughout 2020 of products and services specifically tailored for electric vehicles, such as electric-car insurance and services to facilitate recharging.

Marco Sesana, Country Manager and CEO of Generali Italia and Global Business Lines, stated: “Less than a year ago, we joined FCA to create an Italian axis for the first connected-mobility ecosystem and to develop innovative solutions and services for today's new forms of mobility. Thanks to our intensive work with FCA, we are already in a position to propose to customers in Italy and in the main European markets an offer guaranteeing a new experience, tailored to their individual driving styles and lifestyles. With this new approach to mobility, we aim to beat the target of 2.5 million connected customers by 2021.”

Pietro Gorlier, Chief Operating Officer at FCA for the EMEA region & Global Head of Mopar, commented: “For FCA, the initiative announced today is part of the new global “ecosystem” for connected vehicles announced last April, which will improve the online capabilities of our vehicles worldwide. In addition to providing an ideal technical environment for electric vehicles, the platform will also support FCA's range of mobility services, including mileage pricing options and insurance policies based on actual vehicle use distributed by FCA Bank through the Group's dealer network.”

Giacomo Carelli, Chief Executive Officer & General Manager of FCA Bank Group, stated: “The partnership with Generali marks the start of a collaboration enabling FCA Bank to broaden its offer with liability insurance policies in Italy at flexible tariffs based on car use and driving style, and motor policies in other important European countries, for a wider offer of cost-effective innovative services. Group clients will also have access to Leasys's mobility solutions, from short-, medium- and long-term rentals to peer-to-peer car sharing, through the entire network of Generali agencies.”

Francesco Bardelli, CEO of Generali Jeniot and Chief Business Transformation Officer of Generali Italia, stated: “Through this partnership we are providing our expertise in advanced analytics and connected insurance with services that enrich and customise the mobility experience of FCA connected customers. At Generali Italia we are redesigning the insurance business, by building ecosystems with industrial partners, with the aim of offering our clients increasingly personalised, innovative and integrated services.”

FCA Bank will distribute Genertel liability insurance plans based on driving style and actual vehicle usage through the FCA group's dealer network. The services will be linked to driver behaviour and vehicle use, and will be activated through the FCA App in the Generali environment.

The services include:

1.Style designed to help customers improve their driving style and become more responsible;
2.Status to certify the state of the vehicle when the customer wishes to sell it;
3.Timeline providing information such as the exact speed of the vehicle at a precise moment.
4.Aware if the vehicle moves away from a pre-specified area: e.g., when the vehicle is used by the owner's children, or parked in areas with limitations and restrictions (i.e., street cleaning, markets);
5.Find to help the driver locate their parked car;
6.Tableau to keep the vehicle in perfect condition, with remote checks on fuel consumption and tyre pressure;
7.My trips to manage trips via the app and add personal notes on the itinerary.

During 2020, the offer will be enhanced for FCA Bank to provide innovative instant insurance services tailored to specific requirements monitored through real-time connectivity. Key examples are: travel policies that can be activated near stations/airports, policies for the protection of sports activities on arrival at ski resorts, emergency towing on motorways.

These services include the possibility for Generali Italia agencies to propose long-term rental offers on FCA vehicles through Leasys, the FCA Bank mobility and long-term rental company, as well as dedicated services such as maintenance and FCA warranty extensions for Generali customers.

Synergies between the Generali Country Italia and the FCA authorised body shop networks will promote use of FCA authorised shops for vehicle repairs and FCA original spare parts.