Daimler Mobility expands its ePayment activities

Daimler Mobility is integrating its group-owned digital ePayment platform Mercedes pay into various Daimler applications.

“The expansion of a global payment platform is enabling our customers to benefit from a secure and simple payment process. Mercedes pay is a central component of our digitalisation strategy It promotes long-term customer loyalty and will make our mobility solutions even more attractive,” explained Stephan Unger, Chief Financial Officer of Daimler Mobility AG, on the sidelines of the IAA in Frankfurt.

With Mercedes pay payments are processed in the multimedia system MBUX from Mercedes-Benz. The integrated fee-based Mercedes me connect services, such as in-car office functions (including automatic dial-in to conference calls and updating of appointment calendars) can be payed, and expired services can be extended. Mercedes pay makes it even more convenient for customers to use pay services such as navigation, DAB+ digital radio, and smartphone integration. The in-car payment service is currently available in more than 30 countries. Combined with a Mercedes me user account drivers only need to enter payment details once.

Mercedes pay also makes parking much more convenient. For example, drivers will soon also be able to start, stop and pay for their on-street parking via the in-car MBUX system or the Mercedes me app. At the end of the parking duration, the total parking fee will be visible in the MBUX display and the payment will be made to the parking garage operator through Mercedes pay. In addition, drivers can use the Mercedes-Benz parking card to digitally capture their entry into and exit from selected parking garages throughout Germany by means of an RFID chip. This eliminates the frequent need to manoeuvre the vehicle to retrieve the parking ticket, or the need to walk to a highly frequented automated pay station.

Users of Daimler's Bertha app compare gas prices and pay for gas at approximately 400 selected HEM gas stations in Germany via smartphone. Mercedes pay offers drivers an integrated payment solution. To pay, the user only needs a Bertha account and with registered payment details. Daimler plans to directly integrate this payment function into the head unit of Mercedes-Benz vehicles in the future, which will enable the entire payment process to be handled via the vehicle's on-board electronics.

In all of these examples, Daimler Mobility is diversifying its payment services within the Daimler Group. Over the past 12 months, an in-house global competence centre has developed numerous payment services. Mercedes pay's standardised architecture can easily connect various systems and other payment services providers. Future plans include step-by-step development and integration of more Daimler Group products and services.

Mercedes pay is a component of Daimler's mobility and digitalisation strategy, and is operated by Daimler Mobility Services, a business segment of Daimler Mobility.