Honda to offer Key by Amazon In-Car Delivery for eligible HondaLink Remote Services Subscribers

Honda is offering Key by Amazon In-Car Delivery service for subscribers of its HondaLink Remote Services connected-car system.

Through the Key by Amazon app, owners of select Honda vehicles with compatible HondaLink Remote Package and Amazon Prime membership can now opt to have their packages delivered to their vehicles.

“The addition of Key by Amazon In-Car Delivery to our HondaLink Remote Package of in-vehicle services comes at no additional cost to subscribers, yet another way we are creating new value for Honda customers,” said Daniel Tiet, Project Leader, Connected Business Development for American Honda Motor Co., Inc. “This latest addition to HondaLink provides a new service, heightening the Honda owner experience in this increasingly connected world.”

Key by Amazon In-Car Delivery is available at no additional cost to owners of select trims of Accord, Accord Hybrid and Insight sedans, Passport and Pilot SUVs, and Odyssey minivan with a HondaLink Remote Package subscription. Customers must also be Prime members and located in one of 50 cities and surrounding areas supported by the Key service.

Members download the Key by Amazon app to their smartphone, log-in with their Amazon account information, and then select the year, make, and model of their Honda. The Key by Amazon app requests the user's HondaLink credentials, which enables Amazon delivery agents limited use of the remote features through HondaLink. Once setup is complete and a delivery location is registered, customers can shop on Amazon and select the “In-Car” delivery option at checkout.

On delivery day, customers should park within two blocks of their selected delivery address. Customers will receive a 4-hour delivery window and an “Arriving Now” notification when the delivery driver is headed to their vehicle. Once Amazon determines that the customer's car is within range of the delivery address, the driver will locate the car using its GPS location. After the vehicle is identified, the driver scans the package and requests for the vehicle to be unlocked. The driver then places the package inside the car and requests for the vehicle to be relocked. Once the in-car delivery is completed, customers receive a notification from the Key by Amazon app letting them know that their car is locked and their package is waiting inside.

HondaLink is Honda's cloud-based connected car system, which links owners' compatible smartphones and data packages to their Honda's embedded telematics system. The subscription-based HondaLink system works any time the phone and the vehicle both have a data connection, and allows Honda owners a wide range of features and functionality. Basic and Link services are complimentary, with Security, Remote and Concierge services available for an additional charge after a trial period.

The addition of Key by Amazon In-Car Delivery expands the already robust capabilities of the smartphone-based HondaLink service and app, offering a wide variety of complementary services, such as the ability to make service appointments, get roadside assistance, and receive recall and vehicle notifications directly on the driver's smartphone. Additional HondaLink services available on a subscription basis include geofencing and speed alerts for parents of teen drivers, a stolen vehicle locator, enhanced roadside assistance, automatic collision notification, remote start, and even personal concierge services.