Maruti Suzuki launches "˜Suzuki Connect'

Maruti Suzuki announced the launch of its advanced telematics solution "˜Suzuki Connect' for its premium brand, "˜NEXA' customers. "˜Suzuki Connect' aims to enhance user convenience and experience through advanced technology for emergency alerts, vehicle tracking, live vehicle status, and preventive maintenance calls.

"˜Suzuki Connect' will be available as an option that can be installed by customers in their cars across NEXA network in India. Once installed and connected with smartphone through the Nexa App, customers can experience its progressive features like emergency alerts, vehicle tracking, driving behaviour analysis, car assistance, driving analytics report amongst a host of other features.

Mr. R S Kalsi, Senior Executive Director, Marketing & Sales, Maruti Suzuki said, "Suzuki Connect is an advanced telematics solution developed and tested in India to offer seamless connected car experience to car owners. A nationwide extensive study was conducted to understand the challenges that Indian car owners face daily and their expectations from these solutions. "˜Suzuki Connect' empowers customers to manage host of services such as emergency alerts, vehicle tracking, driving behaviour analysis, car assistance, and many more functions on their fingertips and create a delightful car ownership experience. Unlike other OBD based telematics solutions available in market, "˜Suzuki Connect' is a TCU based solution which is better, safer and more user friendly."

"˜Suzuki Connect' is developed and rigorously tested in India and extensively incorporates learning from driving behaviour and challenges faced by Indian customers. "˜Suzuki Connect' is a step towards development of a comprehensive ecosystem of "Connected Cars".

One of the significant features of "˜Suzuki Connect' is that it is `deeply embedded' and is very difficult to tamper. Over 2800 technicians have been trained to install the equipment on cars. While offering a connected ownership experience, "˜Suzuki Connect' also provides proactive warnings to car user on vehicle health to ensure seamless experience.

Built on the pillar of technology, "˜Suzuki Connect' utilizes a Telematics Control Unit (TCU), which exchanges information through cellular network with a centralised server connected to NEXA customer care, subject to applicable terms and conditions of the NEXA app.

"˜Suzuki Connect' can be configured to send information up to 5 selected users in case of an emergency.